When it comes to addressing high churn rates, companies often consider salary first, but understanding which benefits employees value is a better starting point.
“What makes a meaningful difference is whether employees feel seen and supported in their day-to-day lives. Benefits that are practical, easy to use and clearly valuable can reduce pressure on employees, improve morale and help organisations build a more stable workforce,” says Lushan Sundram, senior sales and business development manager at Essential Employee Benefits.
He advises:
- When benefits are designed around real needs, it is clear that the employer understands the employees;
- Workers need benefits that help them reduce their mental load, so focusing on that can directly address retention issues;
- Health-care benefits that are easy to access and address real everyday issues can make employees feel heard and supported;
- Services such as counselling, financial guidance and wellness resources provide the practical tools to manage pressure before it leads to burnout or absenteeism; and
- Benefits that extend beyond individual employees to their families show that their lives beyond the office are recognised.
Business Times
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